Every person's journey is unique. Whether you have questions about finding the right therapist, scheduling, or our approach to care, we're ready to listen and understand your needs.
Questions & Answers
We know you might have questions about therapy, booking, and how we work. Here are answers to the most common ones. If you can't find what you're looking for, feel free to reach out directly.
Therapy can help with many different challenges—anxiety, depression, trauma, relationships, life transitions, and more. If you're wondering whether it might help, that's often a good sign to explore it. Many people find that talking to a therapist gives them new perspective and tools, even when they weren't sure at first. The best way to know is to reach out and have a conversation with us about what you're experiencing.
Contact us and get in touch with our team. We'll help you find the right therapist and book you in. Whether you have questions about finding the perfect fit or need guidance through the process, we're here to make it easy.
We provide invoices for all sessions, and most major insurance companies cover psychotherapy. We recommend checking with your insurance provider about coverage for online therapy. We're happy to provide documentation that you can submit to your insurance for reimbursement.
That's completely normal. You can reach out to us and describe what you're looking for—we'll help match you with a therapist who's a good fit. It's important that you feel comfortable with your therapist, and we're here to support that connection.
We offer sliding scale pricing to make therapy accessible to everyone. For specific pricing details, please get in touch with us and we'll discuss what works best for your situation.
Research shows that online therapy can be just as effective as in-person therapy for many people. What matters most is the relationship between you and your therapist, and your commitment to the process. Many people appreciate the convenience and comfort of therapy from home. We use secure, confidential video technology to ensure your privacy and safety.
We ask for at least 24 hours notice to avoid cancellation fees. If you need to make changes, reach out to your therapist as soon as possible—they're understanding and flexible.
Yes, always. Everything you share with your therapist is confidential and protected by professional ethics and privacy laws. We use secure, encrypted technology for all sessions. Your privacy is our top priority.
Absolutely. Finding the right therapist is important, and sometimes it takes time. If you don't feel like you're connecting with your therapist, you can explore working with someone else. We're here to help facilitate that transition and make sure you get matched with someone who's a better fit for you.
If you're in crisis or having a mental health emergency, please reach out for immediate help: call 911, call 988 (Suicide & Crisis Lifeline), or visit your nearest emergency department. Your safety is paramount, and help is available 24/7.
